About Industry Research Co

About Us

 

At Industry Research Co, we believe that knowledge is power — and we turn that power into progress for businesses of all sizes.

We are a dedicated team of market research professionals and seasoned mystery shoppers driven by one simple goal: to help you truly understand your market, your customers, and your competition so you can make confident, data-backed decisions.

Founded on the principle that great research starts with curiosity, we dig deeper than surface-level insights.

Our team combines years of experience in consumer behavior analysis, competitive benchmarking, and real-world mystery shopping to bring you actionable intelligence you can trust. We know that every market is unique — that’s why we tailor every project to your specific industry, audience, and goals.

 

Our mystery shoppers don’t just report what they see; they experience your business as your customers do.

From retail stores and restaurants to hospitality and service-based industries, we help you identify what’s working, what isn’t, and what your customers wish you knew.

Combined with our comprehensive market research services — surveys, focus groups, trend analysis, and competitor studies — we provide a 360-degree view of where you stand today and where you could be tomorrow.

What sets Industry Research Co apart is our commitment to clarity and integrity. We don’t just hand you data — we help you interpret it. We translate complex findings into clear, meaningful insights and recommendations that empower you to take practical steps forward. Whether you’re looking to refine your customer experience, test new concepts, expand into new markets, or stay ahead of industry shifts, we’re here to be your trusted research partner.

Our clients range from small businesses taking their first steps to established brands looking to sharpen their edge. No matter your size, you’ll receive the same level of attention, rigor, and respect for your unique challenges. We see ourselves as an extension of your team, dedicated to helping you succeed.

Transparency, curiosity, and a genuine passion for understanding people are at the heart of everything we do. We believe that when you really know your market, you can serve your customers better, build stronger relationships, and grow with purpose.

Let’s uncover the insights that will move your business forward. Connect with us today to learn how our tailored market research and mystery shopping services can help you make smarter decisions, deliver better experiences, and stay ahead of the competition.

 

At Industry Research Co, we don’t just study your market — we help you lead it.